Czech manufacturer of products for corporate presentation

Terms and Conditions

Contact information:

QPV spol. s r.o.
Phone: 724008127
Emails regarding orders:
Emails to the operator:

Delivery address:
QPV spol.s r.o.
Budišov 169
675 03 Budišov

Billing address:
QPV spol.s r.o.
Vídeňská 297/99
63900 Brno



Banking connection Raiffeisenbank:

For payments in CZK:

For payments in EUR:
IBAN: CZ 16 55 00 0000 0079 8507 3002

 1. General provisions

By placing an order, the buyer accepts the terms and conditions stated herein. The relationship between the Buyer and the Seller is governed by these terms and conditions and is binding on both parties.

Seller: QPV spol. s r.o.

Buyer: a consumer who orders goods from the seller

Tax document:

The tax document is issued by the seller and contains the minimum required by law.

Order, purchase contract:


  1. An order made in the e-shop, by e-mail or in writing, is a proposal for a purchase In the event of typographical errors, the Seller reserves the right to inform the consumer of the change in the draft purchase contract. If the consumer does not agree with the proposed change, he has the right to withdraw from the draft purchase contract within 24 hours without penalty.
  3. The validity of the electronic order is conditional on the completion of all the data prescribed by the Depending on the nature of the order (quantity of goods, price amount), the Seller is entitled to ask the Buyer to authorize the order.
  5. By confirming the order, the consumer confirms his/her acceptance of the terms and conditions in force on the date of placing the order.
  7. The purchase contract is concluded by sending an e-mail confirmation of the ordered goods to the buyer’s e-mail address.
  9. All orders accepted by the Seller are binding. The Buyer may cancel an order until the Buyer has received an email confirmation of the ordered goods to the Buyer’s email The Buyer may cancel an order by calling the Seller’s telephone number or email.


2.  Subject of the contract


The subject of the contract are the items listed in the purchase contract – order (hereinafter referred to as the goods). The Seller undertakes to deliver the goods without defects with a valid tax document.


In the event that any of the requirements specified in the order cannot be fulfilled, the seller will send the buyer an amended offer to his email address. The amended offer shall be considered as a new proposal of the purchase contract and the purchase contract shall be concluded in such case by the Buyer’s confirmation of the acceptance of this offer to the Seller’s email address.


3.  Delivery time


The goods are dispatched within 7 working days from the confirmed date of dispatch in case of payment on delivery or from receipt of payment on account (depending on the chosen payment method).


If the requested goods are not in stock, the customer will be informed immediately at the above contacts and the goods will be delivered at the earliest possible date.





In special cases, in the case of goods on order, the delivery date is always indicated separately for the specific goods.


The buyer will be informed as soon as possible after placing the order about the acceptance and its subsequent processing.


4.  Price and payment of goods


The prices listed in the e-shop are valid at the time of ordering – unless there is a printing error, see point 1 (paragraph Order, Purchase Contract – letter a)).


The purchase price of the goods can be paid as follows:


  1. Cash on delivery – at the place specified by the buyer in the order
  2. By transfer to the Seller’s account
  3. Cash on delivery at the Seller’s registered office


  • In addition to the purchase price, the buyer is also obliged to pay the seller the costs associated with packaging – up to 30 kg – 50 CZK.


  • In case of payment on delivery, the purchase price is payable upon receipt of the


  • The Seller shall issue a tax document – an invoice to the Buyer in respect of payments made under the Purchase Agreement. The Seller is a payer of value added tax. The tax document – invoice shall be issued by the Seller to the Buyer after payment of the price of the goods and sent in electronic form to the Buyer’s electronic address or attached to the shipment in paper form.


5.  Price of the transport fee


Upon delivery of the goods, the buyer will be charged the transport fee according to the chosen carrier and according to the chosen payment type. The amount of the shipping fee for a given order will be displayed in the cart when recapitulating the order.




Personal collection of goods is possible at the address of the company’s registered office: qpv spol.s r.o.


Vídeňská 297/99, Brno 639 00.



Banking connection Raiffeisenbank: For payments in CZK: 7985073002/5500

For payments in EUR:


IBAN: CZ 16 55 00 0000 0079 8507 3002










6.  Claims (right of defective performance)


The rights and obligations of the contracting parties with regard to rights arising from defective performance shall be governed by the relevant generally binding legal provisions (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended)


A claim cannot be made:


  • normal wear and tear of the product


  • when the product is used incorrectly


  • damage to the product caused by improper maintenance


The seller is not responsible for damage to the goods during transport.


The Seller undertakes to settle the complaint within 30 days from the date of receipt of the subject of the complaint. The Seller shall notify the Consumer of the outcome of the complaint promptly.


Address for sending complaints to QPV spol.s r.o. Budišov 169 , 675 03 Budišov


8.  Withdrawal from the contract


  1. The Buyer acknowledges that according to the provisions of Section 1837 of Act No. 89/2012 , the Civil Code, as amended (hereinafter referred to as the “Civil Code”), it is not possible to withdraw from the purchase contract for the delivery of goods modified according to the Buyer’s wishes.


  1. The Seller shall be entitled to withdraw from the Purchase Contract due to out of stock, unavailability of the goods or material from which the goods are made, or when the manufacturer, importer or supplier of the goods has discontinued the production or import of the goods. The Seller shall promptly inform the Buyer by means of the email address specified in the order and shall, within 14 days of notification of withdrawal from the Purchase Contract, return all monies, including delivery costs, received from the Buyer under the Contract in the same manner or in the manner specified by the Buyer, as the case may be.


9.  Customer account


  1. Based on the Buyer’s registration in the online shop, the Buyer can access his/her customer From his customer account, the buyer can order goods. The Buyer can also order goods without registration.





  1. When registering for a customer account and when ordering goods, the buyer is obliged to provide correct and truthful The buyer is obliged to update the information provided in the user account in case of any change. The information provided by the Buyer in the customer account and when ordering goods shall be deemed correct by the Seller.


  1. Access to the customer account is secured by a username and The Buyer is obliged to maintain the confidentiality of the information necessary to access his customer account. The Seller is not responsible for any misuse of the customer account by third parties.


  1. The buyer is not entitled to allow third parties to use the customer


  1. The Seller may cancel the user account, especially if the Buyer no longer uses his/her user account or if the Buyer violates his/her obligations under the Purchase Agreement and these Terms and Conditions.


  1. The Buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the Seller’s hardware and software equipment, or the necessary maintenance of hardware and software equipment of third


10.  Personal data protection


By submitting an order, the buyer agrees to the inclusion of their data in the seller’s database.


The Seller undertakes not to disclose this data to third parties.


The owner and operator of QPV spol. s r.o. is registered with the Office for Personal Data Protection pursuant to Act 101/2000 Coll., § 16 and is a data controller pursuant to Article 4, point 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR). For more information, see the Terms and Conditions of data protection .


11.  Personal consultation


If you are not sure about your choice, we will be happy to help you, please contact us at the email address:


Please note: It is not allowed to copy the text of the product description or photos and use them for commercial use without written permission from the owner of the website!


12.  Out-of-court dispute resolution


The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, internet address:, is competent for the out- of-court settlement of consumer disputes arising from purchase contracts.